OroCRM is defined as the fastest growing Open Source CRM software that redefined the idea of omnichannel. It allows to create advanced tools supporting client service and to integrate them with e-commerce systems, manage leads, marketing and sales as well as prepare analyses and reports (on clients’ special request, each of the aforementioned elements can be integrated with external software). OroCRM gives the access to such information as:

  • the list of products seen by particular clients,
  • the summary of newsletter applicants,
  • the data concerning clients’ wishlist,
  • the detailed data concerning the course of individual stages of shopping process (including, inter alia, the list of chosen products and questions about current deals) that is being collected via Social Media channels, POS systems, mailing campaigns and more.